It's all about A.D.L.I. What does "D" stand for? (Part 2)
Breaking Down A.D.L.I. (Approach, Deployment, Learning, Integration)
Welcome back to our series, Breaking Down A.D.L.I. (Approach, Deployment, Learning, Integration). In our last post, we talked about the deployment of change and focused on communication. We now continue the deployment "D" but focus now on the execution.
As I mentioned in my previous post, the deployment phase is just as critical as the approach, and if not handled correctly can create delays, rework, increased resistance or potentially kill the change. Execution of the change depends on several key aspects. You have all of the pieces in place including the owner, the communication plan, the schedule, resources so based on this everything should work out just fine, right? But what if it doesn't?
1.) Hold to the plan. Part of the execution is to hold to the schedule and communication plans. If things start to slip, work to address them immediately. It is easier to make minor corrections or adjustments as soon as possible than to wait until you are way off course. Knowing that all changes run into unforeseen issues makes it essential to stick to the schedule to prevent delays.
2.) Don't be afraid to ask the tough questions? I am not asking you to get a spotlight and beat the person into submission but make sure the change is tracking by asking questions that get beyond the superficial yes or no answers. Great examples include asking about issues that you ran into what was the impact? Has there been any scope creep from what the original project/change was? What happened this week that you were not expecting? Ask if project status is green (everything is great, couldn't be better), yellow (minor issues are starting to impact us) or red (we are not going to make the original plan) and for the owner to explain why they feel like that.
3.) Acknowledge hard work and success of the team. Recognizing people for hard work and a good job is critical. Too many times we focus on how bad people mess up. Start the meetings off with wins to help set the tone for a positive meeting.
Our next post will move us to the L component of A.D.L.I., Learning.