Do You Have Business Continuity?
What would you do if your business had to be shut down for a week, a month or longer? Are you prepared? As we think of natural disasters or events such as fire, flood, or the wind does your company have a documented plan that helps you know what to do and how to execute the plan?
Through the years, I have worked on or reviewed numerous Business Continuity Plans (BCP) and been fortunate that we never had to use them. However, the planning upfront before definitely helped shake out issues and potential problems before we ever needed it.
In case you don't, here are ten simple questions to ask yourself. This list is in no means intended to be comprehensive but contains key questions that will give you a great insight into how well you are prepared.
1.) Does your plan talk about how you will handle being shut down for different times (i.e., one day, one week, one month, one year, longer)?
2.) Does your plan detail how you will communication will be handled with employees, suppliers, and customers, what will be said and who will communicate it?
3.) How will your databases and systems be backed up so they can be restored? In addition, how will you handle customer intellectual property?
4.) How will you get your IT systems back online and running to access online systems? This may also include new PC's servers and phones.
5.) If you had to set-up a temporary command post, where and how would you do that?
6.) If you had to set-up a temporary work location, where and how would you do that? Will it support you in providing your product or service?
7.) What will you do with staff (i.e., will they be sent home, paid, unpaid, etc.)?
8.) Does it document the chain of command and who has authority in certain events? And does this include cell and personal numbers?
9.) Does your entire leadership team have a copy of this that they can access both on and off-site?
10.) Do you review it at least annually to adjust for changes in business?
Here are a few other things to think about.
1.) How does your business insurance cover you, and is it enough?
2.) Do you evaluate your suppliers business continuity plan
If you answered no to one or more of these, it is probably time to get the leadership together and have a discussion. This is not one of those times you want to go through a pop quiz. Your company, customers, and employees are counting on you to have this ready. If you have questions about this or would like to discuss BCP's more, please reach you to me at sbrown@focalpointcoaching and we can schedule a time to talk.
If you had to be shut down for an extended period of time, would you survive?